Verified partner deal Start for free
Zonka Feedback discount, pricing & review (2026)
CS Reviewed by Charles Summers, founder of Hacking Demand (12+ years in B2B SaaS demand gen) · Updated June 2026
★ 4.7 on G2 (81 reviews)
Zonka Feedback is a customer feedback and experience platform for running NPS, CSAT, and CES surveys across web, email, SMS, kiosk, and in-app channels. It centralizes responses and adds AI-driven analysis to surface trends. It suits CX and product teams that want omnichannel feedback in one place.
We coordinate the best available Zonka Feedback offer (and any pre-negotiated pricing) for you.
Claim the best deal →What is Zonka Feedback?
Zonka Feedback is a survey and customer experience tool that lets you build and distribute surveys across many touchpoints, then track scores like NPS, CSAT, and CES in real time. It includes a feedback inbox, automated workflows, and dashboards, plus AI Intelligence features for analyzing open-text responses. It is used by support, product, and operations teams to close the loop on customer feedback.
Zonka Feedback pricing (2026)
Zonka Feedback's published tiers center on a Feedback Management plan at around $199/month and an AI Intelligence plan at around $999/month, with an Enterprise plan priced custom by feedback volume and scale. Plan names can vary across listings, so newer pricing may differ. There is no permanent free plan, only a free trial. Confirm current pricing on Zonka Feedback.
| Plan | Price | Best for |
|---|---|---|
| Feedback Management | around $199/mo | Teams running multichannel surveys |
| AI Intelligence | around $999/mo | Teams wanting AI text analysis |
| Enterprise | Custom | High-volume CX programs |
Key features
- Multichannel surveys (web, email, SMS, kiosk, in-app)
- NPS, CSAT, and CES tracking
- Real-time feedback inbox and alerts
- AI-powered text and sentiment analysis
- Dashboards, reporting, and workflow automation
Who is Zonka Feedback best for? (pros & cons)
Pros
- Wide range of survey channels in one platform
- Strong NPS, CSAT, and CES support
- AI analysis for open-text feedback
Cons
- No permanent free plan
- Entry pricing is high for very small teams
- Plan names and inclusions can be confusing
Zonka Feedback vs alternatives
| Tool | Starting price | Best for |
|---|---|---|
| SurveyMonkey | from around $25/mo | General-purpose surveys |
| Delighted | from around $224/mo | Simple NPS and CSAT |
| Qualtrics | Custom | Enterprise CX research |
Zonka Feedback: company snapshot
Quick reference details about Zonka Feedback as a company. Figures marked estimated are third-party approximations and may change.
| Founded | 2014 |
| Employees | ~40 (estimated) |
| Headquarters | Gurugram, Haryana, India |
| Revenue | Not publicly disclosed (estimated ~$3M ARR) |
| Products & services | Customer and product experience platform for omnichannel surveys including NPS, CSAT, and CES. |
| Best for | CX, product, and support teams collecting and acting on customer feedback |
| Website | zonkafeedback.com |
Stack it with
Pair Zonka Feedback with the rest of a modern B2B stack:
Stripo
Design responsive on-brand emails.
Warmy
Keep campaigns in the inbox.
UpLead
Grow clean, verified lists.
Claim the best Zonka Feedback deal
Drop your email and we will send you the best available Zonka Feedback offer. You stay right here.
Zonka Feedback FAQ
Does Zonka Feedback offer a discount?
Zonka typically discounts annual billing versus monthly, and Enterprise pricing is negotiated. Confirm current offers on Zonka Feedback.
How much does Zonka Feedback cost?
Published tiers run around $199/month for Feedback Management and around $999/month for AI Intelligence, with custom Enterprise pricing. Confirm current pricing on Zonka Feedback.
Is Zonka Feedback worth it?
For CX and product teams needing omnichannel surveys plus AI analysis in one tool, it can be worth it, though small teams may find entry pricing steep.
What are the best Zonka Feedback alternatives?
Strong alternatives include SurveyMonkey, Delighted, and Qualtrics depending on budget and depth needed.
Where we sourced this page: official Zonka Feedback pricing and product pages, Zonka Feedback listings on review platforms such as G2 and Capterra, and partner-provided materials and offer sheets. Last updated June 2026. « Back to all B2B tool deals
